JavaScript seems to be disabled in your browser. For the best experience on our site, be sure to turn on Javascript in your browser.

Skip to Content

Policies

Holiday Shipping Notice:

All orders are currently shipping as regularly scheduled - unless noted otherwise. Please refer to our shipping information below for details.

Shipping Information:

Orders usually ship within 24 business hours of receipt. Orders placed after 12:00 P.M. ET typically ship the following business day.
Customers will be notified via e-mail or phone in the event of a backorder.
An order confirmation e-mail containing a shipment tracking information will be sent.
UPS Ground is our standard shipping method. All ground delivery times are estimations.
Tools ship free to most states in U.S. Alaska and Hawaii are excluded. Fasteners and accessories qualify for freight charges due to added weight. Freight can be calculated at checkout, or by contacting customer service.
Orders delivered in Ohio, Kentucky, Iowa and Maryland are subject to all applicable tax and freight charges. These charges are automatically applied if your shipping address is within the applicable jurisdiction.
Tools shipping internationally, including Canada, quality for shipping charges. A confirmation email will be sent prior to shipment.
Items that ship outside the U.S. and need to be returned for ANY reason, including out of box failure or warranty repair, the customer is solely responsible for all return shipping costs.
Freight estimations do not include duties, taxes or other fees related to import.
Physical street addresses are required for shipping. UPS does not ship to P.O. boxes.
Large orders may ship more economically via common carrier. Contact customer service to obtain a quote.
We are accepting international orders. Pre-payment must be in the form of wire transfer or check. Wire transfers are subject to bank fees. Currently, we are not accepting credit card payments for international orders.
When a shipping carrier, such as UPS, provides photographic evidence documenting a package has been delivered successfully, the order is considered complete. Anything that occurs pertaining to the package after this point, becomes the sole responsibility of the customer. Nail Gun Depot nor UPS bear any responsibility, should a package be stolen or tampered with past the documented point of delivery.

Return Policy:

Returns are accepted for merchandise returned within 30 days of purchase. Items must be in new sale-able condition with all original packaging. Any defective merchandise must be returned within 30 days of purchase for exchange or warranty repair per manufacturer's warranty policy. All merchandise must be diagnosed by an authorized service center such as Nail Gun Depot to be deemed defective.

All returns require a Return Material Authorization (RMA) number for processing. RMA’ s are acquired by contacting customer service via email or phone. The returning party is responsible for all shipping fees unless otherwise noted. Nail Gun Depot is not responsible for damage incurred during return shipping. Returns are accepted for exchange or store credit only. We do not offer cash refunds.

Items that ship outside the U.S. and need to be returned for ANY reason, including out of box failure or warranty repair, the customer is solely responsible for all return shipping costs.

Privacy Policy:

Click here to view our most current Privacy Policy.

Toggle Nav

Search

Questions?
1.888.720.7892

Shipping
Policies

Find A Fastener

Untitled_2

Freeman_Logo_1

Metabo_HPT_Logo_2

Simpson_Strong_Tie_Logo

SIMPSON STRONG-TIE

Dewalt_Logo

Grex_Logo

Stanley_Bostitch_Logo_1

STANLEY BOSTITCH

Paslode_Logo_1

Everwin_Logo

MAX_Logo

Powernail_Logo_3

Surefit_logo_2

Senco_Logo

Rol-Air_Logo

SHOP ALL BRANDS

NAIL GUN NETWORK

Trending Articles

What’s New?

VIEW NAIL GUN NETWORK ARTICLES & VIDEO

SALES & PROMOTIONS

TAKE ADVANTAGE OF THESE SPECIAL OFFERS

Free_Shipping_1k_1_1_

GET FREE TOOLS

Spotnails_Upholstery_statpler_Promo_HALF

SureFit_Flooring_Stapler_Promo_HALF

Clearance10-SP

VIEW ALL SALES & PROMOTIONS

Home
Nail Gun Network
Quik Drive

Quik Drive

Senco Collated Screw Systems Nails, Staples & Screws Projects & Applications Demos & Comparisons Articles Tools & Fasteners How-To Instructions whats New
Cordless Drywall Screw Gun Comparison Review & User Test
Team NGD - August 31, 2022

Senco DuraSpin Versus Simpson Quik Drive

Nail Gun Depot partners with Rescue

Read more
Demos & Comparisons Safety Specialty Tools & Apps Gift Guides & Buying Guides Manufacturer Tech Docs Roofing How-To Instructions Upholstery Tools & Fasteners Flooring Stanley Bostitch Articles Senco Product News & Updates Projects & Applications Rebar Tiers & Tie Wire Nails, Staples & Screws Nailers Paslode Hog Ring Pliers Collated Screw Systems Staple Guns Air Compressors Accessories
How To Contact Your Tool Manufacturer
Team NGD - January 19, 2017
Need to contact your tool's manufacturer? We can help.

As an authorized sales and service center for

Read more
Senco Collated Screw Systems Projects & Applications Articles How-To Instructions
DIY Tips: How To Install Flawless Drywall
Team NGD - February 10, 2015
An important step in nearly any major home renovation project? Installing drywall. Knowing how to do it yourself can save time and money. We offer you

Read more